About StayCool
The StayCool Story
Old-fashioned service. A modern touch. Family at the heart of it all.
Rooted in San Antonio
Your neighbors. Your partners in comfort.
Our expert technicians are committed to providing you the best possible service at a competitive price. We're an accredited member of the Better Business Bureau, which means you can trust us to deliver high-quality workmanship and exceptional customer service.
Contact us today to schedule an appointment and experience the StayCool difference.
Schedule an Appointment01 / Our beginnings
How it all began
Our journey started with a simple but powerful mission: to offer the kind of service you could trust, backed by the values of honesty and integrity.
Tony, a skilled technician with years of experience in the HVAC industry, and Jessica, an expert in managing operations, realized that many companies prioritize profits over people. This didn't sit right with them, so they decided to launch their own venture—one where customers could feel like part of the family.
02 / The heart of StayCool
The importance of family
The story of StayCool is rooted in resilience and family. When Tony and Jessica's youngest son faced serious health challenges, they balanced managing the business while navigating hospital stays.
His journey inspired them, and they honored his bravery by making him the company's first mascot, symbolizing their commitment to family and the community.
Stay Cool Air Conditioning & Heating INC.
The StayCool Standard
Our Core Values
These aren’t just words. They’re our standard.
1. GROWTH:
Always learning. Always improving.
We never stop learning, improving, or developing. We welcome coaching, learn from mistakes, and continuously work to become better at what we do.
2. INTEGRITY:
Honest answers. Doing what's right.
We do the right thing—even when no one is watching. We are honest with our customers, our teammates, and ourselves. We take responsibility for our actions and keep our word.
3. FAITH & FAMILY:
Lead with faith. Put people first.
We lead with faith and treat people like family. We care about one another, respect our customers' homes, and remember that the work we do supports families—including our own.
4. TEAMWORK:
Support each other. Serve together.
We win together. No position or department succeeds alone. We communicate, help one another, and never say, “That's not my job,” when the team needs us.
5. STEWARDSHIP:
Care for what's entrusted to us.
We take care of what has been entrusted to us. That means our customers, company vehicles, tools, equipment, time, money, opportunities, and the Stay Cool name.
Great service the ole fashioned way.
What Makes StayCool Different?
At StayCool™ Air Conditioning & Heating, Inc., we know that choosing a provider for your home or business comfort is a big decision. As a truly woman-owned, built-from-the-ground, family-built and operated company, we take pride in offering more than just HVAC services — we deliver peace of mind.
The StayCool Service Promise
Honest recommendations, clear communication, and respect for your home. Good Ole-Fashioned Service, from the first conversation to the final walkthrough. That's why we make these promises to you:
Exceptional Quality
We guarantee top-notch products and services that meet or exceed industry standards. Our team is committed to excellence in every detail.
No Hidden Fee Guarantee
Transparent pricing with upfront estimates. The price we quote is exactly what you pay — guaranteed. No hidden fees, no surprise charges, no fine print.
Expertise & Professionalism
Our certified technicians are skilled, respectful, and professional — treating your home or business as if it were their own.
Timely Service
We value your time. Whether it's an installation, repair, or tune-up, we work efficiently without ever cutting corners.
Customer Satisfaction Guarantee
We're dedicated to delivering 100% customer satisfaction. Your comfort and happiness are our top priorities. If you're not satisfied, we'll make it right — that's our promise.
Warranty Protection
We back our work with strong warranties, giving you long-term peace of mind.
Fast response — we're there when others aren't.
Same-day service and 24/7 emergency support when you need us most. Comfort can't wait. We're here for you around the clock, every day of the year.
Get to know StayCool
Meet our team or explore the StayCool Experience.